Change is Constant: Navigating Our Ever-Changing Environment While Building Resiliency

From the desk of Angela Hogan, CEO

We all work in a fast-paced world, change is constant. The needs of our clients change rapidly as does the available resources and policies. Embracing change leads to more consistency in how we deliver services and better outcomes for our clients, staff, and community.

Policy reforms, funding shifts, demographic changes, and emerging social issues all play significant roles in shaping how we work. These changes can be gradual, like the growing recognition of mental health needs, or sudden, like the impact of a natural disaster. Understanding and accepting the nature of change can help our agencies, staff, and clients adapt.

I am so proud of how our social services community quickly adapted when COVID-19 entered our lives. Technology became a driver of change for all of us. Rapid innovations in digital case management systems, telehealth, virtual meetings, online applications and funding collaboration completely transformed how we function.

As we are all aware, policies and funding can change with elections, shifting priorities, and new legislation. Funding from public and private sources can fluctuate based on economic conditions and shifts in philanthropy. We need to remain agile and adapt our strategies in anticipation of these changes. This might involve diversifying funding sources, advocating for policy changes, or forming partnerships to leverage resources.

Our society itself is in a constant state of flux, changes in demographics, cultural norms, and values influence needs and the expectations placed on us. When our leadership stays attuned to these shifts, we will better meet the needs of our clients and maintain relevance. For our frontline teams, being open to diverse perspectives and experiences will help you be more effective, authentic, and empathetic.

As we are officially in Hurricane Season we can’t ignore issues like climate change, natural disasters, and pandemics and the strain these place on our well-being and social service systems. If you haven’t already, please develop disaster response plans for your organizations and support your staff & clients to do it for themselves and their families.

How Can We Learn to Thrive Amid Change?

1. Stay Informed: Keep up with policy changes, funding opportunities, and emerging issues. Knowledge is power when it comes to anticipating and adapting to change.

2. Be Flexible: Develop a mindset that is open to new ideas and willing to pivot when necessary. Flexibility can turn challenges into opportunities.

3. Invest in Learning: Continuously improve your skills and knowledge. Lifelong learning is essential in a field where new practices and technologies constantly emerge.

4. Build Resilience: Cultivate the ability to recover from setbacks. Resilience allows you to bounce back stronger and more prepared for future changes.

5. Embrace Collaboration: Partner with other organizations, community groups, and stakeholders. Collaboration can enhance resource sharing and create more comprehensive solutions.

Change is a fundamental aspect of our lives. By understanding its nature and adopting strategies to navigate it, we can turn potential disruptions into opportunities for growth and improvement. Embrace change, and you’ll find yourself better equipped to support each other and our community. Feel free to reach out with your thoughts or experiences on how you’ve navigated change. Let’s continue the conversation on embracing and thriving amid the constant flux of our world.


Useful insight and advice in your inbox.

* We don't share your data. See our Privacy Policy
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.